Walking
by the street gazing at an empty billboard, did you ever go blank wondering
what it could be? Don’t stop. Read the line at the bottom or scan the quadcode given
on that billboard with your smartphone to welcome some unknown guests on your
mobile screen that will guide you through a promotional campaign.
Taking
a clue from that, it is apparent that organizations today seem adept in adapting
the path breaking promotional aspects while communicating the brand message;
clear and out-of-the-box. They seem to have found a perfect meaning for putting
the customer in the centre. Whatever they are trying, they are pitching it big
for customer experience. If at all the promotions are to be online, they are
banking big on the customer interaction/participation.
With
cross-Media, display, mobile, search, social, video, et al and with trending
promotional techniques like smart applications, games, augmented reality banners,
events, organizations, now, have numerous ways to reach consumers so personally.
All
thanks to the new age promotional phenomenon – the New Media, which gives the target
a chance to have real-time product experience and at the same time the consumer
is asked to participate calling-in for instant feedbacks. With its increasing
likeability among youngsters, for its agility in spreading the content, the new
media has become an important aspect in strategizing the digital promotional
aspects of modern day organizations.
Well!
What made this new-age promotional phenomenon, new media, stand out while
targeting the frivolous younger generation is not our discussion here, but what
unique factors does it have to offer to organizations in devising those
strategies could call for one.
Responsive: When we say
responsive, we meant it not only from organizations perspective but also from
consumer’s point of view.
With
its portability and abundance, the new media has made many a organizations to
turn responsive in order to reach consumers 24x7 with qualitative support, uninterruptedly.
Anything, anywhere, on any digital device; taking that as a parameter while
approaching prospects, every organization walking towards the responsive design
way. Mobiles, tablets, varied screen sizes, varied mind-sets. Thus, organizations
are turning responsive, having their web properties designed and pitched for
everyone, exclusively.
On
the other hand, consumers too have become responsive with the new media in
their possession. With 3g/2g enabled mobile handsets/smartphones/tablets and
with a better knowledge of social media, every consumer is now game for the
instant feedbacks. They indeed have a quick hand to respond or interact with
the service providers. They can share real-time opinions with in no time with
the service providers thus, can make it big for quality, from now on.
Creative Freedom: Though the new media
is in the budding stage, the amount of creative freedom it offers is as big as
any ocean. The more you dig into it, the better you could get out of it. As
discussed above, the augmented reality is the big in-thing now that every
company want to get adapted to. Find one such creative way of turning heads
with Jaguar
concept windshield.
Now
the advertisers can use different techniques to engage the customers. How
creative your new media campaign would depend on how far you can stretch with
the best possible ways like contextual games, interactive banners, virtual
communities, etc.
The
link provided down here, will stand a perfect example of how creative and at
the same time strategic, the organizations have turned to attract the
consumers. It shows a water purifier brand seeking customer’s interaction to
let them know how the water is pure until one put their finger in it. You can
find it yourself here.
Likewise,
in many ways from strategy development to idea execution, with its unique
features like the responsiveness, and the creative freedom, the New Media can
help organizations to communicate the message in time, within budget and can
offer the better promotional environment.
Along
with the new media, the print medium too needs a mention here, for its
innovative ways of promotional activities, making it big for customer experience.
Are you wondering how could one experience the odour of a room spray through
the print advertisements? We bet, that you have not gone through any of the
Godrej aer’s perfumed print ads that ran in The Times during 2012, promoting
their range of home and car fragrances.
Our
opinion on the new media and it’s unique factors may differ with you. If it is,
kindly give us your opinions.